Location: Tempe, AZ
Pay Range: $24.00 - $25.00/hourly
Category: Sales Professionals
Employment Type: Permanent

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The Field Service Support Specialist position will be responsible for providing on-site technical and service support to customers, ensuring that their equipment is functionally optimal. This role involves 50% traveling to customer sites to troubleshoot, diagnose, repair, and conduct maintenance on equipment. Also, this position will be responsible for helping with shipping and receiving parts and equipment orders and maintaining the warehouse's efficiency. Schedule is Monday–Friday, days. Pay is $24/hr.- $25+/hr., base, and bonus program.  

Requirements  
  • High School Diploma or equivalent.  
  • 0-2 years of experience in field service experience in the commercial laundry systems industry or related field.  
  • Proven ability to manage projects from start to finish, ensuring that all aspects are completed on time and to the highest standards.  
  • Ability to develop an understanding of commercial laundry equipment including frontload washer-extractors, flatwork ironers, dryers and other related laundry equipment.  
  • Ability to develop an understanding of electrical, mechanical, hydraulic, and pneumatic technological aptitude.  
  • Ability to work effectively under pressure in a fast-paced, rapidly changing environment.  
  • Ability to read and understand electrical schematics and/or wiring and editing existing diagrams.  
  • Ability to develop basic plumbing, gas, and venting knowledge.  

What You’ll Do
  • Installation and service support.
  • Parts and warehouse support.
  • Customer relations.
  • Assist in general office administration.

Benefits  
  • Medical, Dental, Vision  
  • Paid Holidays  
  • Personal Advancement  
  • Retirement & 401(K)  
  • 401(K) matching

About Us  

At NCW, we do our best to provide the brightest talent to the best companies across the country. Founded in 2000 our company’s purpose was to redefine the way people think about contract staffing. People come first in our business. Our services are refined with in-depth expertise in our industry verticals, construction, manufacturing, warehousing & distribution, and engineering. We care about finding solutions that benefit everyone involved: our clients, our candidates, and our workforce.  

NCW is an Equal Opportunity Employer. Diversity and inclusion are important components of our culture and hiring practices. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities.