Location: Katy, TX
Pay Range: $60,000.00 - $100,000.00/yearly
Category: Sales Professionals
Employment Type: Permanent
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Technical Support Engineer
Location: Katy, TX 77449
Pay: $60K-$100K (dependent on experience)
This is a full-time, on-site role for a Technical Support Engineer with a leading global manufacturer and supplier of pneumatic components and linear guides.
Responsibilities
  • Failure identification, identification of suitable measures, and fault clearance.
  • Initiation of On-Site Support if necessary.
  • Customers' compliance and certifications questions.
  • Training on expert knowledge to colleagues and customers.
  • Answers technical questions and solves technical problems of customers and sales team remotely or at the customer site.
  • Product interchangeability.
  • Tradeshows and other product advertising support.
 
Qualifications
  • Technical Support and Troubleshooting skills
  • Customer Support and Customer Satisfaction abilities
  • Excellent communication and interpersonal skills
  • Strong attention to detail and problem-solving capabilities
  • Experience in a similar technical support role
  • Knowledge of pneumatic components is a plus
  • Associate's or Bachelor's degree in Engineering or relevant field
 
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